Privacy Policy

Vividly Human™ Privacy Policy

Last updated: April 2nd, 2025

This Privacy Policy explains how Vividly Human™ collects, uses, shares, and protects your personal information when you use our website and services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect and process personal information you provide directly to us, including:

  • Personal details: Name, email address, phone number, and professional information.
  • Communication data: Information provided when you contact us directly, such as through email, contact forms, or when requesting resources (e.g. our Welcome Pack).
  • Usage data: Information collected automatically through cookies, including IP addresses, browser types, pages visited, and other analytics to help improve our services.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide the services, content, and resources you request (e.g. sending the Welcome Pack and associated emails).
  • To respond to your enquiries, questions, and feedback.
  • To send you our monthly newsletter and updates about our services (you can opt out at any time by emailing hello@vividlyhuman.com)
  • To improve our website, services, and user experience.
  • To comply with legal obligations or enforce our terms and conditions.

By requesting the Welcome Pack or contacting us through the website, you agree to receive email communications from us, including our monthly newsletter. You can opt out at any time by contacting us at hello@vividlyhuman.com

3. Legal Basis for Processing Your Data

Under UK GDPR, we process your personal data based on the following lawful grounds:

  • Consent – When you request the Welcome Pack, contact us, or opt into our communications.
  • Contractual Necessity – When we process your data to provide services you have requested.
  • Legitimate Interest – When we improve our services, analyse engagement, or communicate updates relevant to you.
  • Legal Obligation – When we are required to retain information for tax, legal, or regulatory purposes.

4. Data Retention: How Long We Keep Your Information

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy:

  • Contact form & Welcome Pack requests: Stored for 12 months unless ongoing communication is required.
  • Newsletter subscriptions & communication records: Stored until you opt out.
  • Client records (for services provided): Retained for 6 years to comply with legal and financial regulations.
  • Website analytics data: Retained for 24 months, after which it is anonymised.

When data is no longer needed, we securely delete or anonymise it.

5. Information Sharing

We do not sell, rent, or share your personal information with third parties, except:

  • Service providers: Trusted providers may process data on our behalf (e.g. web hosting, email services, payment processors).
  • Legal obligations: If required by law or in response to valid legal requests (e.g. court orders).
  • Business transfers: If Vividly Human™ undergoes a merger, acquisition, or sale, data may be transferred to the new entity.

At this time, we do not use third-party platforms for email marketing, community platforms, or course hosting, but we may in the future. If we do, we will ensure any provider adheres to GDPR-compliant data processing standards and update this policy accordingly.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Enhance your browsing experience.
  • Analyse website traffic and engagement.
  • Personalise content and improve services.

You can manage your cookie preferences through your browser settings.

7. AI & Automated Technologies

Vividly Human™ may use AI-driven tools to enhance website performance, personalise content, and improve our user experience.

We do not use AI to process sensitive personal data or make automated decisions that impact individual rights.

8. International Data Transfers

As we operate globally, your information may be transferred to and stored in countries outside your jurisdiction. Where this occurs, we will ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR and applicable data protection laws.

9. Your Rights Under UK GDPR

Depending on your location, you may have the following rights regarding your personal data:

  • Access – Request a copy of the personal data we hold about you.
  • Correction – Request corrections to inaccurate or incomplete data.
  • Deletion – Request deletion of your personal information (subject to legal obligations).
  • Objection – Object to processing based on legitimate interests.
  • Data portability – Request a copy of your personal data in a structured format.

To exercise any of these rights, contact us at hello@vividlyhuman.com

10. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal data from minors. If a child has provided personal information, please contact us and we will take appropriate steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will take effect immediately upon posting, with the latest revision date displayed at the top.

We encourage you to review this policy regularly to stay informed about how we protect your data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: hello@vividlyhuman.com

Trademark Notice

Vividly Human™, Inspiring Impact™, and the Vividly H.U.M.A.N Approach™ are pending trademarks in the United Kingdom. Use of these names or associated branding without permission is strictly prohibited.